Account
Portal 2026
"Update eCitizen profiles, change phone numbers, and account recovery."
Secure eCitizen account recovery and profile updates.
⚡Processing in 2h - 6h
🛡️KDPA Compliant
Required for Submission
- 1ID Number
- 2Old Phone Number
- 3New SIM Card
Data is automatically purged 48 hours after application completion.
Change eCitizen Phone Number
Official eCitizen eRequest
Service Fee
Ksh 100
➔
eCitizen Account Recovery
Official eCitizen eRequest
Service Fee
Ksh 350
➔
Request
Support
"Speak directly to our agents via WhatsApp for manual assistance."
Expert Methodology
The Cyber Bridge Advantage
👁️
No Rejected Cases
Bypassing manual errors through automated validation of ID numbers and KRA PINs before portal submission.
🔒
Citizen Privacy
Our portal utilizes single-session tokens. Once your application is marked 'In-Queue', your PII is encrypted and inaccessible.